The College of Social Sciences and Philosophy strictly adheres to the guidelines and regulations of the Anti-Red Tape Authority in fighting all forms of corruption and providing excellent public service that the Filipino people truly deserve. Hence, the CSSP publicly displays its Citizen's Charter which will enable the students to acquire knowledge, values, and skills for effective and relevant social participation. It shares the vision of molding students to “search further into the depths of knowledge and to pursue truth” with honor and excellence.

Moreover, the Citizen's Charter also aims to orient and familiarize themselves with the different administrative offices of the college and the university that could help them fulfill their basic functions as teachers and scholars. These offices, from the dean, departments/institutes, are in charge of facilitating the necessary operations and procedures requested by the faculty members. Submitting specific forms and documentary requirements are the essential parts of accomplishing these operations and procedures. Undeniably, these take significant time and effort on the part of the faculty, not to mention the unnecessary confusion for those unfamiliar with the bureaucratic processes of the university.

The CSSP Citizen's Charter provides a transparent transaction to each service of every department and CSSP office. The amount of fees and the time it will take to process the documents or paper are all indicated under the charter.